We do not work by the hour. We do not charge by the hour. Our focus is not on time spent, but rather on results produced.
We approach a new relationship by working to understand what the client needs are and base a project plan around that. Yes, we said “plan.” We do not just start doing stuff.
We take an overall request, break it down into projects, tell you when each will be complete and what each will cost you. Unless something significant changes, we will deliver what we promised, when we promised it, and for what we said it would cost.
It is as simple as that.